Our standard booking and cancellation policies apply. The policy requires cancellation within 3 hours of the class starting to avoid a late cancellation. 3 late cancellations and/or no-shows in a month result in your account being suspended from booking for a fortnight.
We’re strict with booking and cancellation because our class sizes are capped to ensure members have room to move, breathe, and more attention from the instructors. If a member makes a booking but doesn’t show, it means someone misses out on their opportunity to attend the class.
At Leap, missing a class doesn’t mean missing out on your exercise. You can:
- join our LIVE STREAM online classes from the comfort of your home/office/park/hotel room on the days you can’t make it to the studio
- do a DIY session at the studio outside our class times, and use our equipment including the Reformer Pilates machines
- use our ONLINE EXERCISE LIBRARY which contains almost 200 full-length classes, and do a session at your convenience